At a Glance:
What is The Great American Home Store?
What Customer Services Does GAHS Offer?
Furniture shopping can be a nightmare when searching for a store that has what you want and need. When it comes to looking for a new dining set or bedroom furniture, price is only just part of the equation. You also want a furniture store that actually has the item in stock and can deliver it when you want it, with no hassles. If you need to replace or buy an office desk or loveseat, you can’t go wrong by shopping at The Great American Home Store (GAHS), which offers great services and tons of deals that can’t be beaten.
Great American Home Store is a family-owned local furniture store where our community is our family. We are a local one-stop-shop to find ALL your home furniture and decorations needs. With more than 100,000 square feet of furnishings in our stores and even more (155,000 square feet) in our warehouse, we have all the living room, bedroom, dining room, entertainment, and home office furniture you need to fill your revamp your humble southern abode.
Check our Great American Home Store review to learn more about what sets ourselves apart from other Southern furniture stores!
What is The Great American Home Store?
Great American Home Store is a dream of Ron Becker’s to provide family and friends with a one-stop-shop for all their home furnishing needs. Becker achieved his goal in 2004 with a GAHS location in Mississippi and again in 2007 with furniture stores in Memphis, Tennessee. Besides providing top-tier furniture, our main priority will always be the average American consumer, first and foremost. We wouldn’t be the best at what we do if we just sold furniture. We also make sure to get to know each buyer, so they can walk away with furnishings that fit their budget and personal sense of style to a T, no matter how traditional or modern contemporary it is.
But most importantly, we want to contribute to any of our communities, since being a part of the locality is more than just helping turn a house into a home, it’s improving our towns for the better. It is also about giving back and supporting the local area as much as they support us. So, every purchase from our stores goes into helping others as we use our services to enrich our local communities in any way we can since they are our home and our family.
Where is GAHS Located?
Whether you were born and raised in Tennessee or Mississippi, we have locations in both states. For shoppers in Tennessee, take a trip down to one of our furniture stores in Memphis, TN. Drop by our furniture store in Southaven, MS if you are in Mississippi.
What Customer Services Does GAHS Offer?
In addition to quality brands, we offer excellent support and customer service, even after the sale is complete. Great American Home Store will be happy to assist in arranging repair services for your furniture under our furniture protection plans, pickup services, white-glove service, and more to guarantee excellent service beyond the purchase.
Guarantees
We not only want to make sure our customers have the best customer service experience possible, but we also want you to be 100 percent satisfied with your new recliner, dining sets, or end table. So, we provide 72-Hour Happiness and 90-Night Comfort guarantees to ensure our shoppers are happy with their purchases even after they leave the store.
Remember the 3-second rule from when you were a kid? Our 72-Hour Happiness guarantee is similar — this Great American Home Store allows our customers to exchange their furniture and get a full refund if they aren’t happy with their recliner, desk, or coffee table within 3 days of their purchase. However, 72-Hour Happiness doesn’t apply to mattresses or bedding items.
Our buyers looking for mattresses and bedding items can take advantage of our 90-Night Comfort guarantee. Shopping for a new mattress can be a perplexing experience, and we understand that. Our 90-Night Comfort policy is meant to reassure our customers that they have bought the best bed for themselves, and if it’s not quite the right fit, you can exchange it. Although customers will need to have slept on the qualifying mattress for at least 30 days after delivery, if they are not entirely satisfied, they can exchange their mattress (stain-free) for a one-time re-selection of another mattress of equal value. However, the 90-Night Comfort guarantee does not apply to foundations, adjustable bases, or pillows.
Montage Protection Plans
You can keep your leather couch, end tables, and ottoman looking pristine by protecting it from damage and stains with one of our 3- or 5-year Montage Protection Plans. Daily life, playful kids, feisty pets, and hosting events every weekend can take a serious toll on your furniture.
What Our Montage Plan Covers:
- Accidental rips & tears
- Burns
- Stains
- Breakage to frames and mechanisms
- Pet damage (one time only)
- Seam separation
- Sun fading
What Our Montage Plan Doesn’t Cover:
- Peeling,
- Cracking,
- Fading, or darkening of leather products
- Everyday wear and tear
- Natural disasters.
Once you file a claim with Montage, our technicians will arrive to repair your damaged furniture while still retaining coverage. However, if the piece of furniture is too damaged for repairs or replacements, a re-selection can be authorized and allow for a refund for what you paid on your original piece of furniture before taxes.
White-Glove Delivery
Our white-glove delivery service ensures a hassle-free experience that’ll save you time from all the work of moving, assembling, and setting up your new furniture yourself. We work exclusively with the polite and professional delivery team of Carson Delivery to allow for greater oversight and top-notch delivery experiences within a 200-mile radius of each store location.
After making your in-store purchase, we will schedule an available delivery date right then and there. And if you make an online purchase with us, a GAHS associate will call you within 1 business day to schedule a delivery date. Once scheduled, the night before delivery, we will reach out to you via call, text, or email with a 3-hour delivery window. We can hold your furniture for up to 30 days, so if the delivery time and date don’t work for you, you are free to change the delivery date with one of our associates within the 30-day window.
With our White-Glove Delivery Service, You Can Expect:
- Removal of all boxes and trash.
- Professional furniture experts inspect your furniture before it's delivered to your home.
- Advance notice the night before the delivery day via phone, text, or email for a given 3-hour time frame.
- Home delivery and furniture assembly in your room of choice.
- Furniture that requires power to be put together and an operation of controls tutorial.
- All delivery team members to always wear personal protective equipment (PPE) and social distancing of 6 ft.
Pickup Services
Now, if you would rather take home your new bookcase, dresser, chest, or dining hutch right after purchase, we offer pickup policies. GAHS makes picking up your new furnishings easy so you can enjoy and relax on your new sectional as soon as possible, complication-free. If your item is already in stock, you can do a same-day pickup at the designated pickup area at our furniture outlet Memphis, TN, or store locations (Memphis, TN, and Southaven, MS). All you need to do is allow one of our store associates to verify your identity with a form of ID and proof of purchase. Once confirmed, our furniture specialists will direct you to one of our pickup locations. A warehouse member will bring out your new packaged furniture to you and assist you with loading it into your vehicle if needed.
Our Favorite Home Furnishing Brands
No matter what design style goal you have in mind for your living room, bedroom, home office, or dining room, we have furniture that’ll fit your design vision. Here are a few of our most popular furniture brands our customers love to buy from.
Corinthian Furniture
Corinthian Furniture is a furniture brand that has ensured homeowners get high-quality American-made furniture built right in the backyard of its users for more than 30 years. Corinthian Furniture prepares its pieces with handmade care, from the smallest details like framing and fabrication to research and development and distribution. Amongst all the furniture brands, Corinthian is a local and veteran-owned company that saves its shoppers money on retail prices for their furniture by offering its products directly from the resident manufacturers. Corinthian Furniture has an 80,000-square foot warehouse with a vast selection of pieces to furnish your whole home, from your living room to your bedroom.
Behold Washington
We strive to provide the furniture you deserve with value and comfort in mind. By combining these elements, we provide you with furniture that you can rely upon. Behold Home and Washington Furniture joined forces in May of 2018 to combine two similar yet distinct business models to create a product you can be proud of. As one of the leading manufacturers of stationary and motion furniture, Behold Home is well known for its quality. Between our three facilities in North Mississippi (Amory, Pontotoc & Smithville), we occupy more than 1,240,000 square feet, with 400,000 square feet allocated to distribution.
TEMUR-PEDIC
As an award-winning brand, Tempur-Pedic has mastered the science of sleep using TEMPUR material — developed by NASA in every mattress they have designed. To sleep on a Tempur-Pedic mattress means an easier, deeper, faster, and cooler sleep experience that all users deserve when going to bed. These mattresses are designed to offer complete pressure relief, reduced motion transfer, and contouring comfort capable of adapting to every individual sleeper’s habits for the best night’s sleep you deserve.
The Great American Home Store FAQs
Although we may have covered quite a bit about everything Great American Home Store offers, we know we may not have answered all of your questions. So here are some of the frequently asked questions we get from our customers. We want you to feel confident when shopping for home office furniture.
Q: What charities and organizations do Great American Home Store support?
In 2018 and 2019, staff members of GAHS joined in the Walk With Me, Wish With Me walk organized by the Make-A-Wish foundation. We also have support and partnered with other organizations like Mid-South Food Bank, Concord Academy, Dogs 2nd Chance, Wolf River Conservancy, and dozens of other charities to help better our family community.
Q: Does Great American Home Store offer financing?
Yes, we offer quite a few payment options like Wells Fargo, Synchrony, or First Heritage Federal Credit Union for our shoppers interested in payment plans.
Shop Furniture at Great American Home Store
Discover the best bedroom, living room, and dining room furniture for your home.
Instead of Googling ‘living room furniture near me,’ pop by Great American Home Store for all your living room furniture needs and more to complete your home’s look! Community is at the heart of all of our furniture stores in Memphis, TN, and other locations. So, when you shop with us, your family and family looks out for each other and ensure you get the dining room furniture you need.
Why Trust Great American Home Store?
Boasting the largest selection of in-stock home furnishings in the Mid-South, the Great American Home Store is your one-stop shop to find all the furniture and décor items your home needs. Our buying team is constantly searching across the globe for the next hot style in home fashion products. We go to several markets a year comparison-shopping to ensure you’ll be able to find everything from formal living to casual comfort at the lowest prices. Since our business is backed by the manufacturer, we can promise that we bring you all your furniture needs at prices that are far below our competitors’.
At the Great American Home Store, we also understand the importance of offering a vast selection for any-size budget. We offer many flexible financing options with approved credit so that you can find the perfect furnishings to reflect your unique style.
Shop Furniture at Great American Home Store
The home of your dreams is closer than you think. Shop furniture online or visit us today at one of our furniture stores in Memphis, TN and the Mid-South. Check out our website to shop local furniture sales and subscribe to our email list to be the first to learn about our special offers. Our experts at Great American Home Store are always happy to help you find your ideal furniture at any of our Great American Home Store locations — whether you call us at 800-260-4898 or use our online chat feature. Contact us today!
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